Ekso Bionics Digital Privacy Policy

Effective February 1, 2017

OVERVIEW AND INTRODUCTION

This Ekso Bionics Electronic Privacy Policy (USA) (“Privacy Policy”) describes how we collect and use information regarding your interaction with, and use of, Ekso Bionics’ exoskeleton equipment (“Device”) as enabled through our mobile application(s) (“Application”). This Privacy Policy also describes how this Application affects the phone on which it is installed. By using a Device that has this Application preinstalled, you consent to this Privacy Policy.
Ekso Bionics may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. Should the terms of this Privacy Policy be updated, Ekso Bionics will notify users of the Application by updating its website www.eksobionics.com on this subject.

This Privacy Policy is incorporated into, and is subject to our Terms of Use (please reference the “TERMS OF USE” section at bottom of this Privacy Policy for more information).

When used in this Policy, “Ekso Bionics” refers to Ekso Bionics, Inc., a Delaware corporation and all of its affiliates.

“Ekso Bionics” as used in this Policy refers to Ekso Bionics, Inc., a Delaware corporation, its parent corporation, Ekso Bionics Holdings, Inc., a Nevada corporation and each of their respective affiliated entities.

COLLECTING INFORMATION

WHAT YOU GIVE US

By using a Device that is outfitted with a Mobile Phone, that has the Application preinstalled (“Mobile Phone”), you consent to Ekso Bionics to collect information regarding your interaction with, and use of the Device. Information we collect includes Device access times, Device performance/statistics and Device settings (“Device Data”).

This Application also collects the following information regarding ONLY the Mobile Phone: Universal Serial Bus (USB) storage information, WiFi connections, network connections, the telephone number, Internet Protocol address (IP address) and the Media Access Control (MAC)(“Mobile Data”).

OTHER WAYS THIS APPLICATION FUNCTIONS ON MOBILE DEVICE

The Application can affect the Mobile Phone in the following ways:

  • modify or delete the contents of the Mobile Phone’s USB;
  • modify Mobile Phone’s system settings; change and/or disconnect from WiFi;
  • control how the Mobile Device sends data; automatically connect to Bluetooth enabled devices;
  • shutdown the Mobile Device;
  • and/or prevent the Mobile Device from sleeping.

PERSONALLY IDENTIFIABLE INFORMATION

Except for the Mobile Device’s telephone number (that despite belonging to the Mobile Device, is in no way directly associated, assigned, and/or restrictive with any individual user of the Device), the Application does NOT collect personally identifiable information of users of the Device, and therefore Ekso Bionics does not offer mechanisms that provide users with exercise of choice as to how/how much personally identifiable information is collected.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from children under 13.

USING INFORMATION

The information collected through the Application is used to analyze the operation of the Device as well as user behavior; this allows Ekso Bionics to:

  • enable, enhance and/or customize your use of the Device; and
  • develop and improve its Devices, and potentially other Ekso Bionics products and/or services.

Ekso Bionics does NOT (1) collect personal or sensitive data of users; AND (2) does NOT collect any data through this Application that is not in relation to the necessary functionality of the Application.

The Application only serves to transmit Device Data for the above-mentioned objectives.

SHARING INFORMATION

INTERNATIONAL DISCLOSURE

We may provide Device Data you generate to our affiliates who are operating outside of the U.S., such as Ekso Bionics Europe, GmbH and Ekso Bionics Limited.

THIRD PARTY TRACKING

We do not knowingly share the Device Data with third parties.

BY LAW OR TO PROTECT RIGHTS

We may disclose information (i.e., Device Data) upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of Ekso Bionics’ products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

PROTECTING INFORMATION

SECURITY MEASURES

We use certain security measures, including transmission of data via Secure Socket Layer (SSL) technology and through the use of encryption, to help protect the information contained in the Device Data.

NO GUARANTEE

Due to the nature of information technology, Ekso Bionics cannot guarantee 100% the security or confidentiality of the Device Data.

COLLECTION TOOLS

DEVIATING FROM ORIGINAL MANUAFACTURE OF COLLECTION TOOLS

If you adjust, modify, tamper with, or turn off certain functions of the tools with which the Application collects Device Data, you may not have access to certain features that make your experience with the Device more efficient and some of our services and features may not function properly. Please contact Ekso Bionics at CustomerRelations@eksobionics.comwith any concerns or problems with its Application before adjusting any settings or uninstalling the Application.

STORING YOUR INFORMATION

Ekso Bionics may keep the Device Data in our backup files and archives for an undefined period.

INTERNATIONAL USERS

Our digital operations are conducted in part in the United States and in part outside the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in locations including but not limited to the United States.

TERMS OF USE

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use by clicking HERE, which explains other terms governing the use of our mobile Application services.