Privacy Policy

The protection of your privacy is very important to us. Therefore, we urge you to read carefully the following summary of how our website works https://eksobionics.com/.

The privacy policy presented here complies with to the guidelines of the Datenschutz-Grundverordnung [General Data Protection Regulation] (DSGVO) and the Bundesdatenschutzgesetz [Federal Data Protection Act] (BDSG). It is intended to inform you about the type, the purpose and the use of personal data by the website operator (Ekso Bionics Europe GmbH).

Although our site is equipped with various security measures, complete protection of your data cannot be guaranteed because security gaps on the Internet cannot be ruled out. If you have concerns regarding the collection of your data, you will find the contact details of our contact persons at the end of the text.

Contact Details of Controller

Ekso Bionics Europe GmbH
Friesenweg 4
22763 Hamburg
E-Mail: dataprotectionoffice@eksobionics.com

Personal Data

The function and communication of our service depend on the data of our users. Personal data is particularly sensitive – this means all information that can be definitely traced back to a specific individual. According to DSGVO, we have an obligation to list the entire scope of all such data.

By using our contact form the following personal data are collected according to DSGVO:

  • First and last name
  • Email address
  • Phone number
  • Company
  • Country

We assure you that this data is only to be used for the functioning, the statistical evaluation and the improvement of our offer. Under current regulations, this information is collected only for the time you use our service. The statutory deletion regulations are complied with.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

This includes:

Browser type / browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Cookies

This website uses cookies. These are small text files that will be placed in your browser history and used to reconstruct settings you made during your next visit and any other changes you have made. By using cookies we can personalize our service and make it more user-friendly.

You have the option to block the setting of cookies and delete already set cookies. If you do this, we must inform you that certain features on the site will no longer work or will only partially work.

Web Analytics Services

This page uses Google Analytics. This service enables us to understand the use of our website by creating reports and thus to adapt our offer to the demands of the users. According to the Privacy Policy, we are obliged to inform you about how this service works.

Google Analytics sets its own cookies, which usually transfer collected data to a server in the USA and store it there.

Data generated by Google Analytics includes:

  • Type of browser plus its version
  • The operating system you use
  • How long you stay on our page
  • Previously visited websites
  • Your IP address

We have also adapted Google Analytics to comply with applicable privacy legislation. If you have anonymized your IP address, then this is usually shortened before leaving the European Economic Area.

If you would like to deactivate the relevant cookies, you will find a browser plug-in under the following link: https://tools.google.com/dlpage/gaoptout

If you do not wish your data to be collected through Google Analytics, you can use the following link to set an opt-out cookie, which prevents future collection of information: https://eksobionics.com/cookie-declaration/

Newsletters and Subscriptions

If you would like to receive the newsletter offered on the website, we need an e-mail address from you, as well as information that allows us to verify that you are the owner of the e-mail address you have given us and agree with the receipt of the newsletter.

To ensure that you agree with the sending of the newsletter, we use the double-opt-in procedure. In the course of this, the potential recipient can be included in a distribution list. Afterwards, the user receives a confirmation e-mail to confirm the application. Only when the confirmation is made, the address is actively included in the distribution list.

We use this data exclusively for the delivery of the requested information and offers. If you no longer wish to receive the newsletter, you can unsubscribe from the newsletter at any time at this address dataprotectionoffice@eksobionics.com. Your e-mail address will then be deleted immediately from the mailing list.

Google Maps Privacy Policy

This website uses the product Google Maps from Google Inc. By using this website, you consent to the collection, processing and use of the automated data collected by Google Inc., its agents and third parties.
You can find Google Maps Terms of Service at “Terms of Service of Google Maps”.

Social Plugins

We offer you the possibility of using so-called “social media buttons”. To protect your data, we rely on implementation of the solution “Shariff.” As a result, these buttons are integrated on the website only as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider. Unless you click the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective Terms of Use of the respective providers. You can find more information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)
Twitter Inc. (795 Folsom St. – Suite 600 – San Francisco – CA 94107 – USA)
LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland)
YouTube LLC (901 Cherry Avenue, San Bruno, CA 94066, USA)
Instagram LLC (1601 Willow Rd Menlo Park CA 94025 USA)

Data Transfer to Third Parties

Basically, your data will not be communicated to third parties. In addition, we take appropriate measures and make regular checks to ensure that the data we collect cannot be viewed or tapped by third parties from outside.

Your Rights

Of course you have rights with respect to the collection of your data. Under current law, we are required to inform you about them. The use and implementation of these rights is free of charge for you.

Right of Revocation

You have the right to revoke your consent to the collection of data at any time. This right applies with effect for the future; the data collected prior to the legal validity of the revocation remain unaffected.

Send an e-mail to the following address if you would like to make use of our right of revocation: dataprotection office@eksobionics.com.

Right to Transfer Data

You have the right to request a transfer of your data from us to another location.

Right to Correction, Deletion or Blocking

You have the right to have your data corrected, deleted or blocked. The latter applies if the legal situation does not permit deletion.

Right of Appeal

You have the right to appeal to a supervisory authority or a competent body if you have cause for complaint. To exercise this right and the two previously mentioned, please contact the persons listed at the end of this Privacy Policy.

Legal Basis for Processing

Art. 6 1(a) DSGVO serves our company as the legal basis for processing operations by which we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as may be happen, for example, in the case of processing operations necessary for the supply of goods or the provision of any other service or consideration, processing shall be based on Art. 6 1(b) DSGVO. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in case of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 1(c) DSGVO. In rare cases, the processing of personal data may be necessary to protect the vital interests of the subject or another individual. This would be the case, for example, if a visitor to our premises were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 1(d) DSGVO. Ultimately, processing operations could be based on Art. 6 1(f) DSGVO. On this legal basis, processing operations that are not covered by any of the above legal bases are required if processing is necessary to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. We are allowed such processing operations, in particular, because they have been specifically mentioned by the European legislator. In that respect, it considered that a legitimate interest could be assumed if the subject is a customer of the responsible party (Recital 47, Sentence 2 DSGVO).

Change of Privacy Policy

We, as the responsible party, reserve the right to change the Privacy Policy at any time with regard to applicable Privacy Policy regulations. Current status is (May 2018).